At Cynthia Passports, we aim to deliver your orders quickly and reliably. This Shipping Policy outlines how we process and deliver purchases worldwide.
Shipping Availability
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We deliver to customers worldwide.
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Delivery times may vary depending on your location, customs procedures, and local courier services.
Processing Time
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Orders are processed within 2–4 business days after confirmation.
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You will receive an email confirmation with your order details once your order is placed.
Delivery Time
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Estimated delivery time is 7–20 business days, depending on your location.
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Remote areas may require additional delivery time.
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Delivery delays may occur due to customs clearance, weather conditions, or unforeseen circumstances beyond our control.
Shipping Charges
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Shipping costs (if applicable) will be displayed at checkout.
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In some cases, free shipping promotions may apply.
Cash on Delivery (COD)
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Cynthia Passports accepts cash on delivery only as the payment method.
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Customers must ensure someone is available at the delivery address to make the payment and receive the order.
Order Tracking
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Once your order has shipped, we may provide tracking details where available.
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In regions where tracking is not available, customers may contact us directly at [email protected] for delivery updates.
Failed Deliveries
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If delivery is attempted and unsuccessful due to an incorrect address, refusal to accept, or unavailability of the customer, additional shipping fees may apply for re-delivery.
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Orders not accepted upon delivery may not be eligible for re-shipment.
Damaged or Missing Items
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If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery at [email protected] with your order details and photos of the issue.
Contact Us
For any questions regarding shipping, please contact us at:
Email: [email protected]